All wrong. How to get out of the deadlines of communication, into which we drive ourselves. Melia M.

The book of the famous coach consultant of the first persons of Russian business is Marina Melia. Her books were sold by a circulation of 200,000 copies.

“This book is about the mistakes in communication that we make, being sure that we are doing everything right. About how we are offended by other people, we quarrel with them, we find ourselves in dead end situations. But the main thing is about how to get out of these dead ends with the least losses and restore contact. ”

even the most experienced of us fall into communication traps. It doesn’t matter if we communicate with a business partner or family, it is very easy to start a conflict from scratch. Marina Melia is convinced that for effective communication and conducting complex negotiations, it is important to pay attention primarily to the psychological causes of her behavior.

Marina Melia identified several of the most problematic communication phenomena and in each chapter, one of them analyzes on a specific example , and most importantly, gives recommendations tested by practice.

This book will help to understand:

- how to dispute a dispute so that it does not overgrow into a quarrel;

- when it is important Say “no”;

- what are “dead” and “living” words;

- how to praise and criticize properly;

- how to get out of unhealthy Relations.

Marina Melia is a professor of psychology, practicing for more than 50 years. The coach-consultant of the first persons of Russian business, the author of the bestsellers “I want-I need”, “Method of Marina Melia”, “Leave the child!”, “Mom next!”