Code of knowledge on business process management: BPM CBOK 4.0. Benedict T., Kirchmer M., Charcig M. et al.

Business process management (Business Process Management), or process management, is an advanced management discipline that considers the optimization and constant improvement of business processes (or administrative regulations in the case of state and municipal management bodies) as the key to all the components company effectiveness. The book is versed in key concepts of process management and summarize its main approaches and methods. In a series of literature on the VRM, the Code of Knowledge occupies a special place due to its competence: it does not give original copyright techniques, but only in practice the methods approved by leading experts of the Association of Professional Procedure Procedure Procedure (AVRMR). Version 4.0 includes such new topics as the adhaile methodology, process repositories, minimal programming, RPA, blockchain, artificial intelligence, machine learning, the Internet of things. Applications were replenished with a competence model and a typical training program for VRM. The book is intended for managers of all levels, for business analysts, specialists in the field of business process management, information technology specialists, teachers, graduate students, students and all those interested in the process of management. The “Code of Knowledge” is based on the professional standard “Specialist in Processing Management” and certification of specialists. VRM SOMT - a desktop book for any organization planning the initiative in the field of process management.