Confusion negotiations. Simple technology of successful communication. Muzhitskaya T.V.

Not only negotiations occur in oval offices. You agree on cleaning a room with a child, about the dates of vacation with a partner, on a discount on tomatoes with a seller. And each time you find yourself in a three -dimensional negotiation space, which, according to Tatyana Muzhitskaya, consists of tasks, relationships and energy.

Tasks are the goals of communication, relationships - the style of interacting participants, energy - their condition. And in order for communication to be effective, it is important to catch a balance in all three directions. For this, the author offers simple phased technology. Having mastered it, you can change your attitude to negotiations. Make them both effective and interesting. It is not for nothing that the book is called “Throughout heart negotiations.”