Evaluation of effectiveness in the public service system. Tutorial. Zhiltsov V.

The publication sets out a conceptual apparatus related to the issues of evaluating effectiveness and effectiveness in the public service system.

Particular attention is paid to the analysis of the effectiveness of the professional activity of public servants, the application of indicators and criteria for evaluating state bodies and their structural units. The algorithm for introducing indicators and criteria for the effectiveness of the activities of state bodies is disclosed.

The work is intended for studying theoretical and practical problems of public service and can be used both in educational organizations that prepare state and municipal employees and in practical activities state bodies and local governments.