Find the way out. How to maintain self -control and get out of a dead end. Colrider J.

Our whole life is permeated with conflicts. It is customary to avoid them, but George Colrizer - a specialist in management psychology, a consultant and a former negotiator - believes that it is impossible to turn away from the conflict. Only by going through it, you can resolve the difficult situations that arise in business and private life. According to the terminology of the Colryzer “to be hostages” means to feel trapped, feel powerlessness and helplessness. And in this case, you can successfully use the proven methods used in working with hostage invaders. To resolve the conflict, the problem should not be hidden - it must be identified and carefully studied. You can never think as a hostage and humble yourself with the fate of the victim. It is necessary to use the enormous opportunities laid down in the dialogue, and cooperate, based on the principle of reciprocity.

Previously, the book was published under the name "Do not become hostage."