I know what to answer. How to work correctly with negative reviews and comments on the Internet. Aslanov T.A.

People use reviews on the network as a weapon against those who do not like it. Timur Aslanov tells how to protect himself from this and even improve his image with their help. The author shares understandable tools, accompanies them with examples and cases from practice - in general, gives instructions to combat network negatives.

Thanks to this book, you can find out:

- Why react to negative comments;

- how to determine what part of the review about emotions and which - about constructive criticism;

- how the haters differ from the trolls;

- what is "sausage" and why you should not answer it.