Lean office: elimination of losses and money. 5th edition. Tapping D., Dann E.

Lean production is a unique technology for reducing costs invented on Toyota. From this book you will learn how with the help of such lean methods as “exactly on time”, Kaizen, 5s, drawing up a map of the flow of value, and others to restore order in the office, increase labor productivity, increase the rate of processing of orders and customer satisfaction. The book is a step -by -step guide to transform any office into a lean. The book is designed for all managers and office employees.