Listen, hear, understand. 7 secrets of productive communication. Will give Fred

The ability to properly conduct a dialogue is the key to all doors in our lives. Every day we convince, argue and do not always come to an agreement. The American psychologist Fred will give in his book it reveals 7 secrets of productive communication, which will help to mutually negotiate and avoid conflicts. The book also teaches to focus on common interests, and not on the difference in positions to always reach an agreement.