Manners for a career. Modern business protocol and etiquette. Sheveleva Olga

managers, politicians, athletes, scientists and bloggers - today everyone needs the ability to conduct business communication. After all, a wrong greeting, a mistake in choosing clothes or a gift can cost you a profitable contract and support of important partners for you. How to avoid this? The expert on the business protocol and etiquette Olga Sheveleva gathered together unique material based on personal experience and knowledge accumulated for the 27-year work experience. Her book is a real business study that contains practical tips and basic recommendations that are useful for both beginners and experienced participants in the business communication process. After reading it, you will acquire useful skills that you can immediately apply in your daily practice: to welcome other people and present them to each other, exchange contacts, properly stay with a personal conversation and during a telephone conversation, successfully hold business meetings, dress respectively, the place, time and situations, confident to feel during official events and much more. Some rules are illustrated by examples from real life - fragments of interviews of leaders of various companies, as well as stories from the author’s collection.