Needle Keishaki. We analyze 97 difficult situations in negotiations. Rybkin A.G., Emich O.K.

The ability to negotiate is a skill that can only be mastered in battle. It is in practice that they learn to deftly find a way out of any situation and master the skill of communication.

This book is a unique collection of 97 stories in which the authors on specific cases show how the successful actions of the interlocutors, their miscalculations and misses affect the outcome negotiations.

from it you will learn:

- what are profitable circumstances;

- how to listen, hear and ask the interlocutor;

- where to start negotiations and interest the opponent;

- why “Masha is not a fool”;

- how 6 rules of Gleb Sharapov can be useful in negotiations;

- Why is arrogance punishable;

- how to translate a destructive dialogue into a constructive direction;

- which is the secret of the “18 camel”.