New rules of business correspondence. Sarycheva L., Ilyakhov M.

For the past twenty years, we have been taught that business correspondence is endless curtsies, meaningless forms of politeness and tortured templates: “Colleagues, I heard you”, “The client sent the right, introduce Asap. Thank you in advance ”,“ Sincerely for you and your business. ” Modern business letter is terry falsehood, penny manipulations and poorly hidden mutual contempt.

Maxim Ilyakhov and Lyudmila Sarycheva, authors of the cult book “Write, Reduce”, offer to change the culture of business writing and put forward two new rules: respect: respect: respect To the addressee and concern for his interests. Letters compiled according to such rules have people and help you find a common language. Following the recommendations from the book, you will learn how to write commercial sentences, accompanying letters, requests to colleagues, answers to customers and any other working letters.

This is a mandatory book for everyone who writes at work: managers, managers, specialists and applicants.