Preight communication training. 56 exercises that will help pump communication skills. Birkenbil V.

This book will be useful to everyone who wants to learn to build harmonious relations with others, to communicate easily and naturally. In it, the German management coach and the author of popular science books, Vera Birkenbil conducts through the basics of transactor analysis, and also offers 56 exercises, games and tests that will help to master the instruments of non-playing, convey information so that you are understood, gain self-confidence and block Any manipulations.