Protection of consumer rights with patterns of applications. As amended for 2024

This publication contains the text of the Law of the Russian Federation “On Protection of Consumer Rights” and takes into account all available changes and additions as of 2024.

The book includes approximate (typical) forms of claims (on termination of contracts , the recovery of funds, compensation for losses, penalty, non -pecuniary damage) that will help consumers to correctly draw up documents when contacting the competent authorities to protect their interests when acquiring goods of inadequate quality and unsafe for life and health.

The collection contains the collection List of addresses and phone numbers of consumer protection organizations.

The publication is intended for a wide range of readers.