Psychology of business communication. Textbook. Sakhagarschuk E.S.

gives an idea of ​​the psychological nature of communication, basic techniques and methods of accounting for psychological aspects in the implementation of communication in the business sphere: with customers of the company, work colleagues, business partners. Separate paragraphs are devoted to issues of self -knowledge, personal and professional development, as well as the features of building an individual educational trajectory. Teaches the techniques of psychological research for their further use in the profession related to the type of activity “man - man.”

corresponds to the Federal State Educational Standard of the Last Generation.

for students studying in the specialties “Hotel business "," Hotel service "," Tourism "," Organization of service in public food ".