Quiet! Says the client. Chulygin O.

Oleg Chulygin - interviewer, researcher, co -founder and executive director of the Center for Strategic Consulting. The author of an improved methodology for conducting deep interviews. Over 20 years of research, the author conducted more than 10,000 interviews with clients, helped solve the problems of 700 consulting projects. The book of Oleg Chulygin will help you prepare for the interview, conduct your own research or evaluate the work of other specialists. The author pays special attention to the psychology of interviewers and respondents, describes the common mistakes during the interview to prepare for any scenario of events.