Stop calling me. Rules for successful negotiations in messengers and social networks

Clients are increasingly refusing personal communication, preferring correspondence in instant messengers and social networks. In order to bring each contact to the transaction without losing potential buyers, sales managers need to master a whole set of new tools. Negotiation expert, author of the bestsellers “Monster Sales” and “negotiations with monsters” Igor Ryzov and his colleague Alexei Pashin teach to build distance communication with clients on social networks and messengers. The authors explain how:

- enter into a correspondence with the client and instantly create a trusting atmosphere;

- communicate so that the interlocutor had no chance to cut off the dialogue and disappear from the radars; p>

- deftly present your goods and services, juggling audio and video;

- unobtrusively process objections;

- effectively squeeze the client, preventing him from hanging contact; p>

- make repeated sales.