System management in practice: 50 stories from the experience of managers for the development of managerial skills

System management is at the peak of popularity, because it affects the key problems of managers. The book will help to solve most of the most important issues of management: the low quality and efficiency of the work of subordinates, the uncontrollability of employees, the dissatisfaction of customers with the quality of work, the weak initiative “in the field”, the emotional burnout of the manager.

50 business cases faced every day Owners, top managers and company managers are considered from the standpoint of a systematic approach to management, in specific situations. You will learn how to draw up instructions for employees, how to interact with employees, so that they independently carry out the tasks without your participation, how to respond to violations of the rules by subordinates.

Study managerial stories. Perform short tasks, adapt to your company/unit and start applying in practice by drawing up your own action plan!