The art of hospitality. Shitov V.N.

The textbook describes the foundations of art and culture of hospitality, hospitality as part of modern business, modern models of hospitality, hospitality as a component of everyday life, manifestations of hospitality in everyday life, the technology of meeting and greeting guests, the rules for greeting in the premises, on the street, norms and the rules of professional behavior and business etiquette, the basics of departmental etiquette, relations in professional activities, communication by phone, the methodology of conducting various events, presentations and techniques, the culinary art of different peoples and much more.

Nine practical works, as well as independent work in the study of the discipline of MDK, are described in detail. 01.01 "Art of hospitality."

For students of institutions of secondary vocational education. It can be used in the development of the PM.01 "Management of household management" module for the specialty 43.02.08 "Home and utility service".