The art of negotiations. That the best negotiators know, do and say. Piling N.

Imagine that in any situation at work or in private life you are able to skillfully and creatively negotiate, exactly knowing which strategy and tactics to choose, and, more importantly, achieving what you wanted, and even a little more. This book will provide you with everything you need in order to become a brilliant negotiator. The author carefully, with many examples, analyzes the main stages of negotiations: preparation, contact, bargaining, concluding an agreement and ensuring its compliance. Considers the correct and incorrect approaches to negotiating, leads a lot of insider councils, helping you achieve the desired result with the least stress.

compared to the first edition, the book is supplemented by new examples of negotiation scenarios that are often found in everyday life: about buying or selling a house, a car, household appliances, acceptance of construction or repair work carried out in your house, and receiving other services. Success in negotiations is the key to prosperity and prosperity.

The book is intended for a wide range of readers.