The digital language of the body. How to build trust and establish communication at a distance

Erica Dhavan is an expert recognized in the field of successful cooperation, the founder of Cotential, who helped many managers and employees from different countries acquire the skills of effective cooperation in the 21st century. Gives the keys to the maximum disclosure of the potential of employees, business units, customers and other interested parties. The podcast “Masters of Leadership” marks the rewards and appears to different audiences around the world: from the World Economic Forum in Davos to the TED conferences.

This book was waiting for this book! Schoolchildren, students, office workers, companies, children, parents and older relatives - we all live in an online and remotes, we communicate daily in instant messengers and social networks, we conduct videos, we use e -mail and SMS. We are separated by kilometers and time zones, so the non -verbal components of communication - intonations, gestures, facial expressions - facilitating the understanding of thoughts and intentions became inaccessible to us. Is it so? How in the new reality, not seeing the interlocutor and his reactions, to continue to remain convincing and achieve their goals?

Modern means of communication require a special approach to interaction, knowledge of the laws and rules of successful communication - each forms their own digital language of the body. Before you is a practical guide that offers proven and working solutions so that communication is always effective, and you are understood correctly.

bestseller Wall Street Journal. Communication Guide to the online world. Erica Dhavan is a recognized expert in the field of cooperation and a passionate lover of communication - combining the results of advanced studies with fascinating stories from life, talks about how to decipher new signals and hints that have replaced the traditional language of the body, in communication between representatives of different sexes, generations and generations and generations Cultures, and offers a detailed leadership how to make communication productive, wherever you are.

The book is printed on white offset paper, colored broocas, luminous paint on the cover.