The magic of communication, the practice of successful communication. Zvereva N.V.

How to please others from the first phrase? Is it possible to tell stories so that the listeners can not come off? What is the magic of the first question and how to correctly answer an inappropriate comment? Why do I need Small Talk and why does the soul “shudder” from a good compliment?

Communication should bring joy, and with the help of a correctly built communication, you can gain the trust of others and achieve their goals, Nina Zvereva is sure-a television journalist, a business trainer, the first persons of large companies, a teacher of the Skolkovo management school. Based on many years of experience, she developed effective methods of successful communication, the main of which is to know her audience, use the correct format of communication and select the right moment for it.

Clear techniques, simple exercises, tests and stories of famous colleagues in the workshop, businessmen and politicians will help everyone who wants to develop their strengths and become the geniuses of communication.