Trap advice. The main book on coaching. Steiner M.

We love to advise and hate to accept advice. Like most people around us. The author of this book, Michael Benghet Steiner, is sure: if you want your words to really reach the ears and mind of those to whom they are addressed - begin to use the coach methods. That is, listen and carefully direct, and do not give out ready -made solutions. In order to change your style of communication and management, you have to defeat the three guises of the monster-setting monster: the cluster, the rescuer and the controller. "Trap of Soviets" will help in this.