Work without fear. How to create a psychological safe environment in the company for maximum command effectiveness. Edmondson

Fear of a powerful psychological gag, which in some (and in fact, in many) companies becomes part of the working costume. And the point is not only a fear of punishment or dismissal. People are silent so as not to get into an awkward position, not to lose their face or not be a messenger with bad news. The unwillingness to upset or offend the boss is also a frequent reason why employees prefer to keep their opinion with themselves. Why is it dangerous for business? Why did the cosmic shuttle fall, the planes collided and almost went to the bottom of such giants as Volkswagen and Nokia? Amy Edmondson, professor of leadership and management of the Harvard business school, many examples from various industries proves that psychological security affects not only the financial indicators of the organization, but in some cases avoids collapse and real tragedies. Of course, not every idea is good and not every question is appropriate, but it is much worse when employees are afraid to express any ideas, ask questions or report problems. Today it is vital to create in organizations such an environment in which an interpersonal climate does not lead to suppression, silence, ridicule or intimidation. In order for innovations to always have a place in the company, an atmosphere is required that contributes to the mutual exchange of knowledge between people! And knowledge is including doubts, questions, mistakes and failure. Do not be afraid to hear the truth, do not strive only for good news! Start building a culture free from fear now, and very soon your business will receive a strong charge of knowledge, ideas and innovations!