You can not put up to swear. How to stop and prevent conflicts

Our self -esteem largely depends on relationships with people. When something does not get along with relatives and friends, we feel unhappy. And even conflicts with people who are indifferent to us, sometimes knock out of the rut. But often we not only do not know how to solve the problem, but on the contrary, aggravate the situation. Why is this happening? What prevents us from avoiding mutual claims and quarrels? Is it possible to improve already spoiled relations? And if so, what needs to be done for this? The book of a famous American psychologist answers these and many other questions. The author is sure: everyone can learn how to establish good relations with others and level both momentary and protracted conflicts. There are no long, thorough theoretical reasoning in the book - there are a lot of useful recommendations based on real examples. This is a great practical guide for everyone who wants to rejoice in communication and live happily.